PARENTS GRIVANCE CELL
May 25, 2024 2024-08-09 8:44PARENTS GRIVANCE CELL
Parents Grievance Redressal Cell
The Cell is open in listening and addressing to grievances of parents/guardians concerning their wards and the college as a whole and resolving the same for the larger good. A grievance/complaint will be treated asan expression of genuine dissatisfaction, to which the cell will respond. The Cell will ensure that all grievance/complaint will be responded in a courteous
and efficient way.
Scope
The policy refers to all parents/guardians of students of Don Bosco College, Kohima of Don Bosco College, Kohima.
Procedure for Lodging Complaint
The concerned Grievance can contact 9089032544
Redressal of the Grievance
- The Parents Grievance Redressal Cell will act upon those grievances which have been received via email and personal phone call.
- Any grievance/ complaint received by the cell is forwarded and discussed with the college authority to arrive at a concrete solution.
- The cell aims at solving the matter at the earliest.
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