Alumni Grievance Redressal Cell
The Alumni Grievance Redressal Cell aims to look into the complaints reported by the alumni and redress it as per requirement. The Cell will work under the Alumni Association of the college, and is open to listening and addressing to grievances of alumni. A grievance/complaint will be treated as an expression of genuine dissatisfaction, to which the cell will respond. The Cell will ensure that all grievance/complaint will be responded in a courteous and efficient way.
Scope
The policy refers to all passed out students of Don Bosco College, Kohima.
Procedure for Lodging Complaint
The concerned Grievant can contact 7005642147 or write your Grievance
Redressal of the Grievance
The Alumni Grievance Redressal Cell will act upon those grievances e-mailed to the cell designated email id or calls received at the designated phone number.
Any grievance/ complaint received by the cell will be forwarded and discussed with the Alumni Association, DBCK or further discuss with college authority to arrive at an amicable solution.
The cell will put all effort to resolve matters of grievance pertaining to DBCK alumni’s, with all respect and regard.
