STAFF GRIEVANCE CELL
May 25, 2024 2024-05-25 9:11STAFF GRIEVANCE CELL
Academic Staff Grievance Redressal Cell
The Academic Staff Grievance Redressal Cell aims to look into the complaints lodged by any academic and redress it as per requirement. Any Don Bosco Academic staff can come forward with grievances concerning issues or matters related to the college. The cell is solely constituted to encourage academic staff to express their grievances/ Complaints/ problems freely, frankly and in a constructive way so as to foster a supportive and pleasant workplace for everyone.
Procedure for Lodging Complaint
- Any academic staff with a genuine grievance may approach the teacher in- charge in person or may drop the concern in the “Staff Grievance Drop Box”, placed ———–
- The Academic Grievance Redressal Cell will act upon those grievances accordingly with suitable person or persons, incharges etc as per the nature of the grievance.
- The cell aims at bringing a solution to all matters amicably and at its earliest.
- The cell is not responsible for taking up personal or private issues.
Administrative Grievance Redressal Cell
The Administrative Staff Grievance Redressal Cell aims to look into the complaints lodged by any administrative and redress it as per requirement. The administrative staff can state any grievance regarding any issue or matter within the college campus through grievance suggestion box. The cell is solely constituted to encourage the administrative staff to express their grievances/ Complaints/ problems freely, frankly and in a constructive way so as to foster a supportive and pleasant workplace
for everyone.
Scope
The policy refers to all the Administrative Staff in the college regardless of position and status.
Procedure for Lodging Complaint
Anyone with a genuine grievance may approach the teacher in- charge, or in consultation with the Principal. In case the staff is unwilling to appear in self, grievances may be dropped in writing at the grievance box allocated for the purpose and put in front of the Girls’ Common Room.
Redressal of the Grievance
- The Administrative Grievance Redressal Cell will act upon those grievances which have been dropped in the complaint box.
- Any grievance/ complaint received by the cell is forwarded and discussed with the college authority to arrive at a concrete solution.
- The cell aims at solving the matter at the earliest.
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